I immediately responded that I had, and have not heard anything since. The "technician" basically ignored the details of my post, asking if I had "tried installing the software properly" if I had been "sure to plug the device in". No change.Ħ) Posted a support ticket on the Roxio/Corel site. No luck.ĥ) Tried running as an administrator. There are none posted.ģ) Applied any outstanding Windows Updates,Ĥ) Tried running in various compatibility modes, most notably Win XP SP2 and Win XP SP3. No effect.Ģ) Looked for updates on the Roxio site. Since then, I've tried the following (with reboots between each step since the process hangs):ġ) Repairing the installation using the installation disc. Interestingly, I can't even kill the process with the task manager when that happens. I've scoured the forums and the web for answers, but can't seem to locate any definitive answers.ġ) Installed Easy VHS from the installation discįrom here, the splash screen hangs indefinitely. Why, you ask? I have yet to be able to get the capture software to start. I purchased Easy VHS to DVD 3 Plus a few days ago, and I'm terribly frustrated with it so far, as I have yet to be able to capture a single video.
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